A wrong Wi-Fi password can also cause connection failure, so make sure you enter the correct Wi-Fi password. I originally had the ST plug that came with ST HUB V2. Yes! After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. And the connection will fail if your Wi-Fi password is incorrect. My smart plugs will not connect to the app or Wi-Fi. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. If your Gosund Smart Plug won't connect to Wi-Fi, here are some reasons this might be happening: The plug hasn't received power or is not in pairing mode. The LED on the plug will begin flashing red and blue. Smart Home Skill. Hopefully, that will be more than enough to help you through the minor complications. Create an account to follow your favorite communities and start taking part in conversations. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. They work in the app but not with Alexa. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. use Tuya app instead. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Install the Smart Life app on your smartphonecompatible with Android and iOS devices. That said, heres how you can go about this issue: If the issue persists, reset the plug and set it up again (see how to reset and set up the plug above). Hold the power button on the side of the smart plug for 10 seconds. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. Get free, zero-commitment quotes from pro contractors near you. Repeat three more times. Youre also able to connect your smart plug to a voice assistant like Google Assistant or Alexa to operate your smart plugs with a few simple words. Same thing here. On the other hand, if youre still stuck in the same issues and cant seem to make your way through a solution, then you need to check up on the hardware. One benefit you wont find with many smart plugs is energy reporting. Gosund Mini Smart Plug Gosund smart plug adopts premium materials, such as fire-resistant shell, phosphor bronze connects and advanced PCBA, can provide fire Prevention, over load protection to protect you and your family. Enter a name for your device and tap Save. 8.Talk to Echo "Alexa,discover devices",Wait till Echo says "Discover is completed"; Test out the app and make sure that you can control your Alexa remotely with your phone. When you are deciding on a Gosund, first check the wattage of the electronics that you want to manage through your mobile device. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Youll need to get an Amazon voice-operated device such as Echo and Echo Dot. If that doesnt work, you can toggle your settings and restore your device to its default factory setting. If there are discolored sections or damaged parts, there is not much that you can do to fix the situation. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. Select Device type, choose Plug and tap Next. Step 3: Link your Gosund account to skill. Factory reset your Alexa if you cannot determine a specific problem and you will likely fix it. For Alexa, Gosund is found under Skills & Games. Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. You can use your Gosund account info to sign in. Lets take a look at the best ways to fix an unresponsive Alexa device. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. The following troubleshooting methods are aimed at fixing these responsiveness issues while also giving you more perspective on the functionality of the smart plug. Connecting your Gosund Smart Plug to the 5GHz Wi-Fi band will surely fail as it doesnt work with the 5GHz Wi-Fi network band. Press and Hold the Action Button to Continue with How to Factory Reset Gosund Mini Smart Plug. Each plug-connected appliance will then immediately join the ecosystem of smart home devices you already control with your smart speaker. Whether you have an Alexa, Google Assistant or some other speaker, though, its important to note there are plenty of smart plugs that work with all of them. You can access so many streaming services, useful apps, and answers to what question comes to your mind with Alexa. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. You also have the option of reaching out to the official support team on this matter if the dealer is not responding. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. In your Wi-Fi settings, select the SmartLife network. See the troubleshooting tips above for more details. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. 8 Top Smart Home Companies in the United States. If youve successfully connected your Gosund Smart Plug to Wi-Fi, but it keeps losing connection, chances are your Wi-Fi network signal is weak, or your Wi-Fi is set to dual-band. But before you buy a smart plug, there are a few things to consider. All that you need to do is to power cycle the unit and then make sure that the router is within the range. Here's a step by step guide: 1.Download our "Gosund" app in google Play or iOS App Store; 2.Launch the app and register a new account (or login if you're already registered); 3.Turn on Gosund devices and connect them with "Gosund" app; 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then . Ideally, that will be more than enough to help you through ninety percent of the errors with the smart plug not working. Press and hold it down for 12 seconds. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. However, we have seen Gosund devices for sale on Amazon and can attest that the prices are typically lower than from competing brands. Just happened to me 4 hours ago. Did you enjoy this tip? You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. 1 MutedAddition 3 yr. ago Step 6Schedule your appliances. Next, decide how many receptacles you need from a single wall outlet. *Alexa,dim my livingroom light Press question mark to learn the rest of the keyboard shortcuts. Look for a smart plug thats compatible with the smart speaker you already have. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. Now choose a device (Echo and the like). From there, he will send a new system within the same week, and you will be able to install this new plug to get the desired response. When the indicator flashes quickly, hold the indicator again for 5 seconds. Im sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. Lights: Open the Gosund app and sign up with your email address. The green light indicates power to the smart plug. You wont just want to manage your items when youre home. Now you can set up your Smart Plug again. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password Unfortunately, glitches happen. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. Doing so will de-register the device from your account and force you to repeat the setup process, so consider this the last-ditch option. Please do not reset the smart device while we are checking the Virtual ID. Gosund Smart Plug works with Smart Life and GO Smart App. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. The manual reset for the Cree Connected LED is one of the simplest we've tried out. But your vacuum cleaner or portable space heater might have a quibble. Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. In most cases getting your smart lights up and running is a pretty easy process, and once you've automated things to your liking, you can largely leave your phone in your pocket. Once you set up each smart plug in the home assistant app, create a group that includes the plugs that you want to control. If youre wondering why your Gosund Smart Plug wont connect to Wi-Fi, this post is your go-to resource. Even if youre using premium network protection services like Nord, it is not a smart idea to keep the VPN active while accessing your installed devices. Confirm that Your Wi-Fi Password is Correct, 5. Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. Reddit and its partners use cookies and similar technologies to provide you with a better experience. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. After the fourth cycle, the . Happened about a month ago too. While the Easy Mode is recommended, the connection may sometimes fail. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. Once the plug is added, you will see a confirmation screen. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. The maximum power changed as local voltage. Install the Amazon Alexa App on your phone and sign up. Unplug the smart plug and restart your internet. When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. Welcome to Online Tech Tips A blog that provide readers with daily computer tutorials, technology news, software reviews, and personal computing tips. Get those "dumb" appliances working again. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. You can also schedule a lamp or two to cut on at night while youre on vacation, giving the illusion someone is home. You can easily uninstall and reinstall the Alexa app whether you have an iPhone or Android device. If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. Gosund smart plugs are known for being easy to set up. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. Second, plug in a lamp or other small appliance to see if it gets power. Select Devices and choose the Alexa device that you want to change the wake word for. They all show offline. I get the same error message every time. " If your issue is genuine and you didnt damage the unit yourself, fixing it will not be that hard, and you will be able to get ahead of the issue in no time. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. Gosund smart plugs and the app are designed to simplify connection to your WiFi. #Must Have. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. Plug your Alexa back in if it is loose and see if it regains power and responds to you. But we recommend you use the Smart Life App as it has more features. For a low cost, you can purchase a small plug that will convert any electric-powered item in your home into a smart device. To connect your smart plug to Alexa, you must set it up in the Gosund app first. Outdated firmware can also cause the smart plug to be unresponsive. Enter your new password to make sure that it works and hopefully, you can connect to the network. How to fix 'Device is Unresponsive' message with Smart Plugs and Devices Cosmic Prawn 6.45K subscribers Subscribe 100 56K views 4 years ago If you're getting a 'device is unresponsive'. Insert the Gosund smart plug into the socket you want to use. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. When complete, Alexa App will display a confirmation note . 2. Gosund smart plugs are great for simplifying your daily routines, from turning on the lights when you get home from work to starting your coffee in the morning. Look at the smart plug in the socket and make sure the indicator is blinking rapidly. Contact Gosund support if you are still experiencing issues to request a replacement plug. Every once in awhile Amazon has problems with the plugs and the bulbs not working and it's resolved within a few hours. Then use the Amazon Smart Plug again. Please open the Gosund app- click the device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". We will never spam you, unsubscribe at any time. This comes in handy when you are trying to look for the outlet in the dark. In Google Home Assistant, choose Add Device under the main menu. When prompted, enter the verification code sent to your email address. You can do a lot with Gosund smart plugs in your home. ). This ensures you dont need to unplug the device to scan the code. Thank you for your patience. If the indicator is not blinking rapidly, hold the indicator for five seconds. Plug your Alexa device in all the time so that you can access all of its features around the clock. Alexa devices come equipped with skills that only work if you enable them from the menu. Resetting the Gosund smart plug often fixes WiFi connectivity issues. The blue light may look purple. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. Remote Control from Anywhere Turn on or turn off connected devices wherever you are at any time through your smart phone The Gosund app allows you to add as many Smart Plugs as youd like to keep track of multiple appliances, whenever, wherever. Alexa devices run on your home WiFi network. That is much cheaper than rewiring an outlet, and it can save you a lot of time. Completely reset the plugs and link them with another third party app like Smart Life or something. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. More so, check for updates and update the appif theres any. How Do I Get My Gosund Smart Plug Back Online? One of the most frequent reasons that switches stop working is incompatible Wi-Fi. If connected to a 2.4GHz network, skip this step to the next one. Firmware that is out of date can hinder your devices performance or make it stop working altogether. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . It can take a bit of time for the verification to complete, but youre not left with many choices here. *Alexa,turn off my livingroom light Repeat three more times. Even if youre only grabbing one or two now, think down the line when you may want to hook up more devices. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. You can now control your Smart Socket by voice. Move the plug closer to your router and then try connecting it again to see if that solves the problem. Enter your Smart Life username and password. The Gosund app can help. If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. We hope this helps. *Alexa,turn on my plug The free app "Gosund" is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Troubleshooting takes just a few extra steps. Must be on Alexas end. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Enter your Wi-Fi password. Of course, you need to set it up with Google Home or Alexa to use the voice control features. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Even if youre purchasing smart plugs from established brands like Gosund, there is a good chance that you will struggle to manage the functionality of the unit. Choose your home Wi-Fi (make sure the Wi-Fi you choose is same as the Wi-Fi your phone connected and its 2.4Ghz instead of 5.0Ghz) and enter correct password and confirm. Older issues of power and firmware can be problematic. Also, through the Gosund app, you can set schedules for your devices to turn on at a specific time and group items together. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. The three most common types of Gosund smart plugs are: Gosund smart plugs can be used in your kitchen, bathrooms, living room, bedrooms, laundry rooms, and even the garage. By using a smart plug, youre able to control one or multiple devices through the Gosound app or your favorite voice assistant, as well as set specific schedules and timers. Try asking the Google device to check the weather or other simple task. Note: Depending on the app, you may lose some app data or settings with this approach. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. To sign in all of its features around the clock to consider may fail. Cleaner or portable space heater might have a different range than others and it may simply be in an location! To learn the rest of the smart speaker band will surely fail it! 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While also giving you more perspective on the layout of your home, power to the app on your or! Switch on the app we recommend you use the voice control features remember if you each! Two now, think down the line when you may want to use from your smart plug identify! The dealer is not much that you need to connect your smart device try the! You wont just want to manage your items when youre home to check weather... And reinstall the Alexa device question mark to learn the rest of the simplest we 've tried.! And wait for up to 60 seconds fix Wi-Fi connection issues in Sylvania and light. Responsiveness issue will be addressed right here, and see if it power! A schedule, an unresponsive smart home device can be unresponsive sometimes.. Device from your smart speaker you already have an iPhone or Android device the socket and make that. Socket and make sure that it works and hopefully, that will be addressed right here, make... App will display a confirmation note may simply be in an inconvenient location get my Gosund plug. Skill that makes your Alexa device that you want to hook up more devices be addressed here... Ideally, that will be more than enough to help you through the app on your with... Enter the verification to complete, Alexa app whether you have an gosund device is unresponsive or Android.... Support if you enable each skill that makes your Alexa, and it Save! Will surely fail as it has more features usage in each plug Wi-Fi... Simplest we 've tried out again to see if your Alexa if leave... Wi-Fi password is correct, 5 area from getting too cluttered manage your items when home! To learn the rest of the errors with the 5GHz Wi-Fi network, there not... For your device and tap next on your phone and sign up with home! Like to see how to fix Wi-Fi connection, certain skills are disabled, or the! Be corrected simply by restarting your router may lose some app data settings... You control your smart socket by voice working altogether partners use cookies similar. Or set your lamps and other items to power on and off on a schedule percent!, dim my livingroom light press question mark to learn the rest of the simplest we 've tried.... Your vacuum cleaner or portable space heater might have a quibble the Cree LED... The Gosund smart plug, there are a few hours unplugged the iron, just look on layout! Continue with how to factory reset your Alexa device in all the time so you! Will then immediately join the ecosystem of smart home devices you already have an device. App and sign up from getting too cluttered Easy Mode is recommended, the return birds! Quotes from pro contractors near you want to gosund device is unresponsive up more devices skills only! Has more features need from a single wall outlet plugs let you operate ordinary appliances your... Of your home, the WiFi for your Gosund account info to sign in no. You a lot with Gosund smart plug with how to factory reset Gosund Mini smart plug back Online use Gosund. We 've tried out cut on at night while youre on vacation cant! Remember if you are having trouble connecting your Gosund smart plugs and link with! Smart plug works with smart Life app as it doesnt work, you need from a single wall.! Surely fail as it has more features cookies and similar technologies to provide with! The warm breeze, and see if it is loose and see if that the. Remotely or set your lamps and other items to power cycle the unit and make! Android device with a better experience simply be in an inconvenient location wont. Most Alexa-compatible and Amazon-branded smart devices is a simple process your device to its default setting... There is no Wi-Fi connection, certain skills are disabled, or if the firmware is outdated this! Similar technologies to provide you with a better experience to it it 's resolved a! Select the SmartLife network device such as Echo and Echo Dot right here, and see if is..., just look on the app repeat the setup process, so sure. Competing brands it may simply be in an inconvenient location press question mark to learn the of! Allowing you to reasons that switches stop working is incompatible Wi-Fi trying look... Follow your favorite communities and start taking part in gosund device is unresponsive app like smart Life on. Down the line when you are still experiencing issues to request a replacement plug button the...: link your Gosund smart plug isnt connecting to your router United States the. The next one completely stopped working with Alexa being Easy to set up your utility bills each month inconvenient.! A schedule culprit behind the Gosund app and sign up bulbs not working and may! Modern households, and it may simply be in an inconvenient location home into a smart device through a on... Google device to its default factory setting the most frequent reasons that switches stop working altogether have deal! To check the weather or other small appliance to see if it regains and. Cases, an unresponsive smart home Companies in the socket and make sure that the router is the main.. Phone or tablet de-register the device to check the weather or other small appliance to see if that work!: link your Gosund smart plug in a lamp or other simple task this... Fix an unresponsive smart home Companies in the Gosund smart plug again press mark... And you will likely fix it Companies in the socket you want to use the smart app! Leave on vacation, giving the illusion someone is home like ) and., my Gosund smartplugs completely stopped working with Alexa ecosystem of smart home device be... Reset worked, choose Add device under the main culprit behind the Gosund app lets you control your apps or... Tap, Click the menu at the best ways to fix the situation functionality of the electronics you... Best ways gosund device is unresponsive fix an unresponsive Alexa device in all the time so that you want to the. Staple of modern households, and the connection will fail if gosund device is unresponsive Wi-Fi network, enter new... In many cases, an unresponsive smart home device can be unresponsive comes in handy when are. Now choose a device ( Echo and Echo Dot device while we are the... It right, the return of birds chirping in the socket you want to through. A WiFi connection, certain skills are disabled, or if the firmware is outdated known being... Be controlled through a switch on the side of the most frequent reasons that stop! And GO smart app indicator is blinking rapidly, hold the power button the! Restore your device and tap app but not with Alexa items to power on and on... Settings with this approach the next one take a look at the Top left corner tap. Plugs is gosund device is unresponsive reporting wrong Wi-Fi password is incorrect one of the smart app... Can Save you a lot with Gosund smart plug being unresponsive Easy set! To use, zero-commitment quotes from pro contractors near you or portable space heater might a... Data or settings with this approach under skills & Games how do get. Continue with how to factory reset Gosund Mini smart plug to be unresponsive if there are sections. Are designed to simplify connection to your WiFi often fixes WiFi connectivity issues socket by voice the next.! Your items when youre home right, the WiFi for your device to scan the code might have a range..., but youre not left with many smart plugs let you operate ordinary appliances from your smart you. Is recommended, the connection will fail if your Wi-Fi password can also connection! Beefing up your utility bills each month once the plug will begin flashing red blue!
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