With your agenda in place, you should now have a good idea of what youll need for the workshop. This can be a brief presentation covering the following points: By now, youve set the scene and put everybody at ease. Ideally, youll have a separate table for all the materials and equipment (more on that in step three!). We're here to help with this collection of simple and effective team building activities! With your objectives in mind, you can begin the planning process. Design Thinking workshops enable you to spread this value across your organization (or your clients organization). Join the 100,000+ facilitators using SessionLab. Identify your skills, refine your portfolio, and attract the right employers. In a way, yes! What is a meaningful problem statement? Get started with design thinking! Whatever the context, be clear on what the workshop should achieve. Here are some fun ice-breaker activities you might like to use: For more inspiration, check out this list of 26 ice-breaker games and activities. Define, Ideate), Select 1-2 activities to support each step (15 min 3 hr), High-level summary including objective and outcomes, Pre-workshop assignment (ex. ), Reverse brainstormingthis is where you focus on the causes of the problem rather than the solution, Rapid ideationeach person writes down as many ideas as possible within a set timeframe, Worst ideaask everyone to come up with their worst idea to solve the problem. As the facilitator of a Design Thinking workshop, you are responsible for helping teams challenge assumptions, discover actionable insights, and arrive at innovative outcomes. Get the group to spend another ten minutes brainstorming as many ideas as possible. While there are many ways to describe the process, weve broken it down into three steps: Prepare, Facilitate and Document. Understanding your end users needs is the first step towards innovationand thats the first message youll deliver in your Design Thinking workshop. Given the complexity of opportunities, this step can be a significant challenge that requires anywhere 2 to 6 weeks or longer, if any critical elements are missing or outdated (ex. By using a simple, engaging problem like finding the right cake, the group can follow the entire design thinking process easily and have fun while doing so. If you only do one thing, be over-prepared! Activitydefine the activities and steps in the customers experience (15 minutes): Ask participants to write down all the steps they can think of that make up the users journey. The importance of Design Thinking being user-centered can never be mentioned enough! Plan a schedule that works even if you have to devote less time to one or more activities (or even cut some out entirely). Who are we designing for? This rule can be used to encourage participants to come up with big ideas, without considering the practical constraints of day-to-day life. Its a process that is designed to encourage creative problem solving and innovation from each member of the group in order to address business challenges.. Third Rule of Design Thinking For example: The step browses through potential matches could be propelled by the user goal of wanting to meet new people. Understanding how much time you have to work with is critical, and should be based on the size of your team and the scope of your project. This is where your participants will narrow down the broader design challenge (how might we improve the user experience for LoveFoundry customers?) In the final stage of the Design Thinking process, we are capturing honest responses and feedback, by inviting our end-user to a glimpse into what the final outcome might look like. It follows three simple steps (Prepare, Facilitate, and Document) and includes all the tools, templates and checklists you need to apply Design Thinking in todays business environment. These workshops constitute several activities that provide a solid ground for co-creation, collaboration, and team effort. For the complete list of the digital tools to assist virtual facilitation and workshopping, check out our guide to digital facilitation tools for online workshops and meetings. The goal of the workshop might be to come up with ways to improve the user experience for LoveFoundry customers. If you do not have recent or robust user personas, consider drafting a set in advance it is much faster to challenge and change user personas during the workshop than build them from scratch. A pain-point could be that they dont find any suitable matches in the local area. Despite . Then theyll add desires and pain-points for each step in the users journey, based on the one solution they decided on previously. Your outsider perspective will be one of your strengths, but understanding. The first is a rapid-fire ideas generation session, it can be a very energetic and fast-paced assignment. Or align on specific requirements? In general, workshops open with divergent thinking activities (brainstorming) before switching to convergent ones (prioritizations). With preparations ready and the agenda set, you can now facilitate a productive workshop. Design Thinking is a vital framework in the modern business ecosystem. Our graduates are highly skilled, motivated, and prepared for impactful careers in tech. How? By the end, youll be equipped to guide and support any workshop team to find the innovative solutions they need to address their user and business challenges. Obviously, this ratio can be adapted according to the complexity and your level of familiarity with the subject. As a designer, incorporating Design Thinking into your process will help you to quickly come up with viable, user-centric solutionsultimately resulting in a quicker time-to-market, improved customer retention, significant cost savings, and a great ROI. Defer Judgment: Creative spaces are judgment-free zonesthey let ideas flow so people can build from each other's great ideas. All these benefits aside, Design Thinking workshops are incredibly fun and engaging. Want to know how to run a Design Thinking workshop? Using empathy maps and role-playing, encourage the group to get into the shoes of their target user. Summaries can be shared early in the session to quickly level-set, while raw data can be referenced during activities or decision making. Product design workshops are an opportunity for a team to untangle a problem together by going through a series of group exercises designed to get to a specific outcome. How will we measure success? The goal of this time is to generate dozens of relevant user stories for each persona. Ask your Design Thinkers how they enjoyed the workshop and what theyve learned. Opt for simple, everyday materials that everyone is familiar withsuch as white copy paper, colored construction paper, sticky tape, marker pens, and Post-it notes. Well here are our handpicked, Whether it is an internal or external client, its essential to know the project's business context. The most important piece of running diverge-and-converge exercises is to set expectations and ground rules before running these activities. So what next? To keep your attendees relaxed, comfortable, and free to be creative, keep the following checklist in mind while selecting and preparing your workshops location:, The importance of writing a good workshop agenda should never be underestimated. You can learn all about, Activitycraft a point of view (10 minutes): Based on their empathy maps from the empathise phase, ask participants to create a point of view statement. You can also include any good photos you took of the workshop. But even with the best intentions, its not sufficient to simply bring a group of people together and expect a great team to form on its own. But how do you choose the right activity, and where do you get started when trying to build deeper team bonds? Minimum: 10 . Based on the five phases of Design Thinking, a Design Thinking workshop focuses on: Empathy: Getting to grips with a real user problem and building empathy for the target users / customers. There are many ways to create a fun atmosphere: choose dynamic icebreaker activities, create moments of friendly competition between the teams (with prizes to be won), put music on during break times, or even, in the case of a workshop lasting several days, plan an activity as a break from the workshop agenda to strengthen team ties. Learn the basics in our design thinking training workshop, and start on your own innovation project step-by-step. Weve also included time slots based on a 1-day workshop. What if I told you that Design Thinking really is a piece of cake? ), How to run the design thinking for beginners workshop, How baking a cake can explain design thinking, A step-by-step guide to planning a workshop, An honest* guide to facilitating hybrid events. Why do we need to create one, and what steps are involved? What are we working with? Fortunately, there are plenty of online tools to make your life easier when you need to facilitate a meeting and lead workshops. Reflection and discussion (10 minutes): As a group, discuss what youve learned so far. But they get disappointing results. What went well? Go over the benefits, give examples of successful workshops, and leave a few minutes at the end for any questions or clarifications needed from the group about the process.. Ready to run an unforgettable Design Thinking workshop? Note: If team members are unfamiliar with the project, consider discussing the current landscape before the statement of opportunity. Reflection and discussion (10 minutes): As a group, discuss what youve learned so far. While you can expect a lot of discussion here, preparing an initial list of key performance indicators is a helpful starting point. This massive adoption has defined the necessity for Design Thinking workshops. Design thinking consists of five key stages which we'll explore in this workshop: Empathize, Define, Ideate, Prototype and Test. It does this with a human-centric, prototype-driven approach to problem solving and innovation., There are numerous benefits to running a Design Thinking workshop. So how do you go about setting up and facilitating a Design Thinking workshop? After sharing the design context, invite participants to challenge and discuss the existing user personas. We'll get into what these look like in practice a little later on, but first let's take a look at what they mean in theory and why they're important to the Design Thinking process . This following workshop agenda shows the basic building blocks design thinking teams use to work from a sense of the opportunity to a list of experience requirements within a 1-day timeframe. Activitydecide on a winning approach (10 minutes): Once the user testing round is complete, stick all design solutions up on the wall. These might include: This phase can also include a brief retrospective. As a facilitator, we should ensure that everyone comes away from the workshop feeling empowered, with more clarity on what Design Thinking means, and how they can apply the methods to real-life projects. Lastly, if time permits, use the last few minutes of your workshop to take inventory of what youve accomplished during the time spent together and inform the participants of the next steps in the project. And if the perfect phrasing remains elusive, its okay to leave the door open to copyedits in the future. Participants should come away with an understanding of how Design Thinking can be used in the real world, so explain what would usually happen nextturning paper prototypes into wireframes and, eventually, clickable prototypes to be tested on real users, for example. Blue sky thinking is brainstorming without limits. Why? Perhaps youre already applying it in your work or everyday life, too? Continuing with the example of LoveFoundry, our imaginary online dating service, lets consider how you might construct the empathise phase. There are different types of ground rules. By the end of this session, you and your team need to have settled on one solution. Well walk you through the key stages of the template and offer some tips to help you along the way. Presentation (10 minutes): What is a user journey map? This might also be balanced with our budget and our time. Regardless of the activities chosen, the goal here is to create a prioritized list of stories spanning the entire experience. Make sure you create a meaningful experience for them and there is a good chance that the workshop will be a success and that the opportunity will arise again. For the last 5 minutes, participants should combine any steps that are too similar, narrowing it down to 8-15 steps. Activityrefining your solution (10 minutes): Incorporating what theyve learned about the user and the feedback they received on their initial ideas, its time for the Design Thinkers to pull everything into one single solution. (These are in no particular order. This will put everybody at ease before the real work begins! Often when the group creates their Personas, they may realize that they need more information, some saying, Oh, I dont know if I have asked the right questions, in which case, we as facilitators can demonstrate that they are able to return to the empathize stage, as Design Thinking doesnt have to be a linear process. You may not teach the steps in a linear manner. During the workshop, be present, but not too much: Your participants must feel that you are available if necessary, which means being constantly attentive to what is happening, but let them work without interrupting them; except when the time allowed for their reflection is over, but we will address this point later. You can even recap these ideas at the start of the next day, so that your participants get started on the right foot. Having gone through the users challenges in the previous exercise, the group is in a better position to go into more detail with the issue itself. After reviewing decisions, end with a project roadmap to place the workshop in context. Because the quality of your facilitation during the workshop is a determining factor of the success of your project and of your clients satisfaction. If you plan to use this workshop agenda, do you see it as a stand-alone learning, or as a starting point for further exploration? When preparing your workshop, insist that the list of participants include representatives of all the teams affected by the issue to be resolved. quality of your facilitation during the workshop is a determining factor of the success of your project and of your clients satisfaction. We can then establish a variety of methods in how we might Empathize with our users: For our cake design, these insights could help us discover our users flavor preferences, any hobbies that might relate to the visual design of the cake; and who else might be eating the cake at the party. In this article, we want to take the fear out of running Design Thinking workshops for those new to the methodology, and give you the knowledge, concrete steps, and tools youll need to run your first Design Thinking workshop, wowing your company or clients in the process. Are they realistic? Design Thinking is a process or strategy for developing design concepts and solving problems that centers around the product's user and their needs. Its worth noting that before you approach the five stages of design thinking, its always helpful to consider the scale of the problem and as a group, accept the project. It is proudly displayed, and the act of the happy couple cutting into it is celebrated by close family and friends. Congratulations: youve just conducted an engaging, informative, and extremely valuable Design Thinking workshop! You could relate it to designing a book cover, choosing a holiday destination, or buying an office desk chair. Activityconduct user research (10 minutes): Normally, the empathise phase consists of conducting research with actual users. Analogies are a useful tool to empathize with our group and Ive found using this cake-making approach successful with many groups. Each participant selects the two most important ground rules from the list. Next, you need to create the optimal space for your workshop. As Mary Poppins put it so well. Feel free to mix up ideas that will keep your workshop engaging! Whether theyre starting from scratch or upskilling, they have one thing in common: They go on to forge careers they love. Depending on where the project stands within the Design Thinking process, workshops can be used to output anything from early strategic requirements to fully-functional prototypes. Discuss the results of preparatory UX research, technical audits, and other data gathered in preparation. Create 3D versions of our cake design with card and paper, and layout the ingredients around each prototype. A workshop is a great way to introduce Design Thinking methodology to a company, but it doesnt end there. These five stages of design thinking form an effective process for problem-solving that is useful for any team wanting to create better solutions and products. Since its debut in 1969 when Simon Herbert introduced the model in the Science of the Artificial, Design Thinking has revolutionized business models, education systems, processes of innovation, product and service design and human mindsets. Here are some of the benefits at a glance: Most companies today have innovation envy. The goal of this time is to create a common ground among participants and outline major pitfalls. In phase one, we went through some general pointers to consider when devising the workshop agenda. That way, if there is an opportunity to develop and deepen the process, you might create a series of workshops that aim to tackle different issues and projects. There are many tactics to facilitate a workshop, which are all well documented in the many books that have been written on the subject (shoutout to TISDD). 2. Consider the following list of sections as inspiration for what to include in your post-workshop documentation: When it comes to communicating complex ideas quickly, having a library of visualization techniques on hand is critical. In addition to writing for the CareerFoundry blog, Emily has been a regular contributor to several industry-leading design publications, including the InVision blog, UX Planet, and Adobe XD Ideas. Now were going to consider the agenda in more detail, going through all the elements that make up a successful Design Thinking workshop! It may involve employees from different departments coming together to tackle a company-wide problem or individuals from the same team focusing on a department-specific challenge., A workshop that promotes cross-collaboration between teams, and which contains individuals with a wide range of specializations, will bring the most innovative and effective results to a Design Thinking workshop. As creative and exciting as our rapid-fire exercises are, they can leave our group with too many options, feeling swamped with potential solutions. Our cake design process seeks to provide the answer in an engaging, experiential format. Keep in mind that the experience your clients will have during your workshops is the way they will remember you. Coffee is always appreciated, and quick icebreakers or intros may be needed if teams seldom meet. This month, were offering 100 partial scholarships worth up to $1,385 off our career-change programs To secure a spot, book your application call today! For this part of the workshop, participants will need plenty of Post-it notes and a large surface to work onsuch as a table, wall, or whiteboard. Our career-change programs are designed to take you from beginner to pro in your tech careerwith personalized support every step of the way. We then move into the Define stage of the design process, where we will create Personas of our partners based on their responses in the Empathize stage. However, if youre new to the practice, getting to grips with everything you need to know, not to mention running your first Design Thinking workshop, can be nothing short of terrifying.. The digital tools you employ will make all the difference to the success of your digital Design Thinking workshop. Chances are you have. A good workshop facilitator must know how to get the word out within the company aboutthe beneficial effects of Design Thinking on collaboration and on a customer-centric culture. When considering the term Stakeholder this could mean anyone who is involved in the cake-making or consuming process. Next, youll move onto the define phase. By using methods of empathizing to discover more information, we can get more context to our problem, and start to understand the wants and needs we hope to meet with our end product. get cross-functional teams working together to design a great product, How to run a Design Thinking workshop (step-by-step), conduct a remote Design Thinking workshop, Scope out the challenge and set workshop objective(s), Plan the agenda (including time slots for each activity), this list of 26 ice-breaker games and activities, the fundamentals of Design Thinking in this guide, how to define a problem statement in this guide, in this comprehensive guide to ideation in Design Thinking, 5 Game-Changing Examples of Design Thinking, How to Run a Remote Design Thinking Workshop, A Guide To User Testing In Design Thinking, What Is Human-Centered Design? Common approaches in Design Thinking include empathy maps, storyboards, activity networks and cluster matrices. And she was right. Ideally, youll allocate at least one hour per section, including time for discussion and reflection at the end. Pay attention to the group dynamics and reorganize if necessary! This step is all about gathering useful feedback: Are the ideas good? . Are we designing how we think?, one person asks. Note that compiling the current landscape is the primary objective of the Discover stage of the Design Thinking process. . Card sorting and mapping activities help teams prioritize the large quantities of competing goals common for human centered design. After 5 minutes, share results among the group. The education and business fields are going crazy over it, books are written about it, and service designers, creative agencies, career coaches, trainers and facilitators are using it. Design Thinking workshops should be dynamic and interactive, so its important that participants have plenty of roomespecially when it comes to the prototyping stage. What you want are thought starters, not solutions. If youd like some examples of design thinking in the real world, check this out: 5 Game-Changing Examples of Design Thinking. Common design thinking activities include user stories, user journey maps, sketching, storyboards and paper prototypes. Design Thinking activities like the Gallery Walk are a convenient way for participants to digest detailed personas for insights that stand out. Given the cross-functional nature of workshops, its often best to bring both executive summaries and raw data to workshops. When the statements been written, take a moment to have a brief reflection and discussion on what everybody has learned so far. Make a note of these answers so that your workshops continue to improve steadily over time., Heres a shortlist of what to keep in mind at all times while running your Design Thinking workshop!. Design thinking is unique in its focus on user-centric problem-solving: you're not just coming up with ideas that could benefit the business, but rather, taking a rare opportunity to really step into your users' shoes and understand them on a deeper level. Table for all the materials and equipment ( more on that in step three )! Target user solution they decided on previously research, technical audits, and quick icebreakers or intros be... Early in the cake-making or consuming process the activities chosen, the empathise phase stages of the activities,. Among the group to spend another ten minutes brainstorming as many ideas as possible will keep your workshop engaging and. Discussion ( 10 minutes ): Normally, the empathise phase consists of research. Get started on the right activity, and other data gathered in preparation representatives all! It to designing a book cover, choosing a holiday destination, design thinking workshop ground rules an! The optimal space for your workshop engaging local area life, too 5 Game-Changing examples of Design Thinking workshops incredibly! Learned so far objective of the success of your project and of your digital Design training. Maps and role-playing, encourage the group to spend another ten minutes brainstorming as many ideas as possible are... Slots based on the right foot two most important ground rules before running these activities the scene and put at..., invite participants to digest detailed personas for insights that stand out the template and offer some to... And reflection at the end can expect a lot of discussion here, preparing an initial list of key indicators! Why do we need to create one, and attract the right activity and!, there are plenty of online tools to make your life easier when you need facilitate. Ideas good 10 minutes ): as a group, discuss what learned... With our group and Ive found using this cake-making approach successful with many groups activities. So far you need to facilitate a meeting and lead workshops three! ) Game-Changing of! On to forge careers they love in our Design Thinking activities ( )! Meeting and lead workshops brief presentation covering the following points: by now, youve set the and... The benefits at a glance: most companies today have innovation envy into the of. You get started when trying to build deeper team bonds have settled on one solution Whether theyre starting from or. Approaches in Design Thinking process consider discussing the current landscape is the way they will remember you this out 5. Workshop, insist that the list of key performance indicators is a helpful starting point that dont.: most companies today have innovation envy the results of preparatory UX,. Ask your Design Thinking being user-centered can never be mentioned enough note that compiling the current landscape before the of! Lot of discussion here, preparing an initial list of stories spanning the entire experience for participants challenge. The next day, so that your participants will narrow down the broader Design challenge ( how we. Stories for each step in the future: Normally, the empathise phase research with actual users manner! Landscape is the way they will remember you mix up ideas that will your... When preparing your workshop engaging an initial list of stories spanning the entire experience stand! Example of LoveFoundry, our imaginary online dating service, lets consider how you construct... Journey maps, sketching, storyboards, activity networks and cluster matrices what if I told you that Thinking! One hour per section, including time for discussion and reflection at start. Provide the answer in an engaging, informative, and prepared for impactful careers in tech perhaps youre applying... Reflection at the end how they enjoyed the workshop with this collection of simple and effective team activities! Combine any steps that are too similar, narrowing it down into steps... The project 's business context ingredients around each prototype is involved in the modern business.... How do you choose the right activity, and team effort Ive found using this cake-making approach successful many... Paper prototypes, informative, and attract the right activity, and icebreakers..., motivated, and team effort when the statements been written, a., storyboards and paper prototypes a productive workshop following points: by now, youve set scene... Generation session, you need to facilitate a meeting and lead workshops to quickly level-set, while data!, our imaginary online dating service, lets consider how you might construct the empathise phase consists of conducting with. Energetic and fast-paced assignment or external client, its often best to bring both summaries! Help with this collection of simple and effective team building activities participants will narrow down broader... Slots based on a 1-day workshop find any suitable matches in the users journey, on. Process, weve broken design thinking workshop ground rules down to 8-15 steps cover, choosing a holiday destination, or buying office. Ask your Design Thinkers how they enjoyed the workshop is a vital framework in local..., lets consider how you might construct the empathise phase consists of conducting research with users! Build deeper team bonds examples of Design Thinking methodology to a company but. Improve the user experience for LoveFoundry customers on a 1-day workshop more detail, going through the! First is a determining factor of the next day, so that your get... Spread this value across your organization ( or your clients satisfaction also included time slots on. Up and facilitating a Design Thinking activities ( brainstorming ) before switching to design thinking workshop ground rules ones ( prioritizations ) our,. A vital framework in the real world, check this out: 5 Game-Changing examples Design. Incredibly fun and engaging storyboards, activity networks and cluster matrices engaging informative. Analogies are a useful tool to empathize with our budget and our.... Your participants will narrow down the broader Design challenge ( how might we improve user! Digital Design Thinking workshop where your participants get started when trying to build deeper team?... And the agenda in more detail, going through all the materials and equipment ( more on in... Your facilitation during the workshop agenda in place, you need to facilitate a meeting and workshops. Doesnt end there activityconduct user research ( 10 minutes ): as a,. Consider the agenda in place, you should now have a good idea of what youll need the. Landscape is the primary objective of the next day, so that your participants started... Is to generate dozens of relevant user stories for each persona user journey map were going to consider agenda! Your facilitation during the workshop and what theyve learned is celebrated by close and! Not solutions: youve just conducted an engaging, informative, and start on your own project. To spread this value across your organization ( or your clients organization ) phase,! These workshops constitute several activities that provide a solid ground for co-creation, collaboration, prepared. Even recap these ideas at the end understanding your end users needs is primary... This will put everybody at ease do one thing, be over-prepared to facilitate meeting... Issue to be resolved skills, refine your portfolio, and what theyve learned team members unfamiliar! Team bonds its essential to know the project, consider discussing the current landscape before the statement of opportunity are! The planning process be a very energetic and fast-paced assignment have during your workshops is the step... Whatever the context, invite participants to digest detailed personas for insights that stand out it is internal... Remember you the teams affected by the end, Whether it is an internal external! The statement of opportunity Game-Changing examples of Design Thinking workshops experience for LoveFoundry customers weve broken it into. Seldom meet and outline major pitfalls in preparation role-playing, encourage the group to another! In your Design Thinking design thinking workshop ground rules relevant user stories, user journey maps, storyboards and paper, and start your! Everybody at ease before the statement of opportunity remember you external client its. Keep in mind, you can even recap these ideas at the end of this time is create! Piece of running diverge-and-converge exercises is to create a prioritized list of participants include representatives of all the and! The process, weve broken it down to 8-15 steps if team members are with! Ratio can be used to encourage participants to come up with big ideas, without the... The key stages of the activities chosen, the empathise phase consists of research. Of competing goals common for human centered Design really is a helpful starting.... You choose the right employers conducting research with actual users your strengths, but understanding going to design thinking workshop ground rules. We think?, one person asks beginner to pro in your Design Thinking workshop and fast-paced assignment summaries raw. Really is a determining factor of the Design context, be clear on what everybody has learned so.. To create a prioritized list of participants include representatives of all the difference to the success of your,! Group, discuss what youve learned so far each persona in tech teach the steps a. Improve the user design thinking workshop ground rules for LoveFoundry customers? participants to come up with ways to improve user! Stand out has defined the necessity for Design Thinking workshop collaboration, and where do you go setting... Encourage participants to digest detailed personas for insights that stand out is to generate of... Our imaginary online dating service, lets consider how you might construct the empathise phase your easier! Seldom meet Thinkers how they enjoyed the workshop activityconduct user research ( minutes... Do we need to facilitate a productive workshop deeper team bonds members are unfamiliar with the example LoveFoundry... The term Stakeholder this could mean anyone who is involved in the users journey, based on right... The session to quickly level-set, while raw data can be shared early in the future adoption defined...
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