Andrew Jackson Building Third Floor 502 Deaderick St., Nashville, TN 37243 General Information: 615-815-2200 Toll Free: 800-228-THDA Housing Discrimination Complaints - Tennessee Human Rights Commission: 800-251-3589. We all know accidents happen, but how we respond matters most. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. Village Capital City of Memphis Call 211 for information about office hours at a location near you. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. Covington, TN38019 NOTE: IF YOU ARE APPLYING FOR RENTAL HELP, YOU WILL HAVE TO PROVIDE A COPY Of ACCEPTABLE PROOFS OF INCOME: (for all members of households) Sign up Fidelity Bank Guild Mortgage Company FCI Lender Service Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. Appalachian Community Federal Credit Union Knoxville Habitat for Humanity MHAs Housing Choice Voucher Program (HCVP) waiting list is currently closed and is not accepting applications at this time. endobj First National Bank Documents required for a participating entity to receive funds on behalf of an applicant:HAF Collaboration AgreementState of TN Supplier Direct Deposit AuthorizationBlank W-9Sample memo for remittance. We cannot process an application without the required documents. An attorney will follow up with you to discuss a possible bulk settlement. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. If we are able to offer eviction counseling, you will be notified via email and a phone call. Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. LoanCare, LLC Feb. 23, 9 a.m. - 12 p.m. Valon Mortgage Churchill Mortgage If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. Funding for the program expires December 31, 2021. MHA will publicly advertise when the waiting list re-opens. Closing- Once the application has been approved for assistance you will be moved to the closing stage. Eligible households can receive up to $1000 once per program year. Fairway Independent Mortgage Corporation The amount of funding a recipient received is based on individual need on a case-by-case basis. Elizabethton Federal Savings Bank You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST, With more than 35 years of experience serving housing authorities across the nation, Nan McKay and Associates (NMA) is widely known as the gold standard for performance excellence in the public housing and affordable housing industry. For assistance, you can reach the call center at 855-890-8073. Submit all applications through ePlan, and ensure that a LEA ePlan User Access form has been submitted prior . Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. with families throughout the city of Memphis. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. Rushmore Loan Management <> Welcome Home Memphis shares housing resources Whether youre looking for emergency housing or youre American Pacific Mortgage Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. If you're struggling to pay your utility bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. Sun West Mortgage 4 0 obj United Cumberland Bank You must have experienced a qualified financial hardship after January 21, 2020, related to the Coronavirus Pandemic. Memphis, TN 38103 MHA does not accept money to move anyone ahead of others on their Housing Choice Voucher waiting list. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Special Courses and Programs of Study App. **Invalid** If you do not respond to notices of scheduled appointments or, any notice is returned to MHA as undeliverable, your familys name will be removed from the waiting list. Unemployment benefits document or other document showing reduction in income due to COVID-19 Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. There will be multiple rounds for this program. Other details and the form agreement is available athome901.org/covid-resourcesat the Landlord Information link. Pinnacle Financial Partners Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Applicants that are not selected will be automatically included in the next round. The TNHAF call center can be reached at 855-890-8073. What conditions are required of landlords who accept payments? Applicants who are not selected in each round will be automatically considered for the next round. BMO Harris Bank Bank of Tennessee The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. An attorney will follow up with you to discuss a possible bulk settlement. Wells Fargo THE PROGRAM IS ONLY OPEN TO RENTERS (NOT HOMEOWNERS) IN SHELBY COUNTY WHO CAN SHOW PROOF OF BEING FINANCIALLY IMPACTED BY COVID-19. The applicant does not need to apply again. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Shellpoint Mortgage Servicing "She . Applicants will visit Home901.org/covid-resources or text home901 to 21000 or, for Spanish, text casa901 to 21000. No. The request for additional documentation will include the submission deadline. r~B? The application portal is accessible via mobile phone or tablet, however navigation on a personal computer may be more user friendly. TrustMark Mortgage Services However, you must have applied for LIHEAP in the same program year. The Special Courses and Special Programs of Study application deadline has been extended to February 24, 2023. ServiceMac, LLC During this stage you will receive notification of approval or denial. Selene Finance LP Regions Bank Hope Federal Credit Union Enterprise Employees Credit Union ePlan Home. Is it possible to receive future rent through the program? Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. Nothing contained herein should be construed as specific legal advice. PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. ( 2/16/2023 ) Contact: Lacey.Noel@tn.gov. The application is also available in Spanish. Funding for the program expires December 31, 2021. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. Cenlar FSB The areas with complete covereage are listed in black. Memphis and Shelby County Emergency Rent and Utility Assistance Program. RoundPoint Mortgage Servicing Corporation %PDF-1.7 The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . Carroll Bank and Trust Memphis, TN 38105. You may be asked by your case worker to submit additional documentation to support your application. Stay up-to-date on MIFA news and events with our e-newsletter. To qualify, ONE of the below must also apply to your household: ***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency.***. See the LANDLORD INFORMATION at the website for more details. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. YOUR LANDLORD'S EMAIL Towne Mortgage Utility help is available for ONLY renters who meet the other eligibility criteria. Ruoff Mortgage Company Do I need to reapply? New Day Mortgage MIFA & Mid-South Food Bank on Behind the Headlines. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. You may also choose your wage and income transcripts from the same year if you do not have already have those. Not everyone will receive future rent. (MALS) is the primary provider of civil legal representation to low income families in the western Tennessee counties of Shelby, Fayette, Tipton and Lauderdale. NOTE: YOU WILL BE ASKED TO UPLOAD DOCUMENTS SHOWING PROOF OF NEED; DOCUMENTS REQUIRED VARY BY YOUR SPECIFIC NEED. If you are selected, you will first have to sign a letter of representation. 3 0 obj Freedom Mortgage https://thda.org/help-for-renters-section-8/covidrentrelief. Ascend Federal Credit UnionBank The Money Source, Inc. Incomplete applications will not be submitted for processing or review. },:$o6Wb_Yb/9dQhF)[ ru{uYv^3*xLR\i7 veLn)5eAt)@U:u4:ZRumK7 FR|_4KZ1RwwW5.W?JlZQG,h1lBJ^@j{w%{06[jjwRp` Tax transcripts are available at www.irs.gov . There will be multiple rounds for this program. Picture ID for all adults, including children age 18 and over, Social Security cards for everyone in the household, Verification that the children are in the custody of the applicant (for example, being on the applicants SNAP case. You must currently own and occupy the property as your primary residence. To be screened for eligibility for Meals on Wheels, call the Aging Commission of the Mid-South at (901) 222-4111. Please contact us if you need assistance utilizing this website or any parts therein. CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. For questions or help submitting your application email, email: ERAhelp@shelbycountytn.gov. Jefferson County Habitat for Humanity Do I need to reapply? Perspective and Current Waiting List Applicants. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. TRUIST Bank `ga{V2`0\ d0&( W/L$cY *Z`jp=}`@.^P&0&nx.Vo p!X? If you pass pre-eligibility you will complete your application and submit the required documentation in order to advance to the next stage. You will have access to the last several years of taxes filed. In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. New American Funding Program Overview. shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification James B Nutter & Company (Nutter Home Loans) If you and your minor children are homeless and needimmediate shelter,call the 24-hour Homeless Hotline at (901) 529-4545. Emergency Services Help Desk, Copyright document.write(new Date().getFullYear()) MIFA. Citizens Bank and Trust of Grainger County You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. Mr. Cooper Altra Federal Credit Union *If your mortgage servicer is not listed, please go ahead and apply. This program is offered throughout the year or until all funds are exhausted. Applications can be submitted mailed or drop box. TN Bank Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. Anxiety and stress are on the rise as more and more families suffer from job loss, isolation, and the fear of contracting the virus and how to care for their families. A call center representative will be able to assist you with gaining access to the application portal. Earn less than 80% of the Area Median Income AND one of the following: Contain one or more individuals who has either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to the novel coronavirus disease (COVID19) outbreak (applicant must put this in writing) OR. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. Yes. Midland Mortgage Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. You should send an email toespintake@npimemphis.orgwith the following information:Total number of residents in arrears greater than $100,Total amount those residents are delinquent in rent,number of those residents in bankruptcy, number of those residents facing eviction, and number of those residentswho have submitted aCDC Declaration. This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. How will the City/County learn from the impact of the program? Whether youre a first-time home buyer or youre looking to If you need assistance in completing your application, please contact the call center at 855-890-8073. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help at any time (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). Cascade Financial Services Memphis, TN 38126 In which they receive future rent through the process to reset your Password been approved for assistance LEA. Programs and learn how to apply for assistance below listed, please click on Forgot Password Regions Bank Hope Credit! For additional documentation will include the submission deadline in order for the round. Application has been extended to February 24, 2023 in each round will be to! 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